Serious Incident Response Scheme (SIRS) Training

The Australian Government launched the Serious Incident Response Scheme (SIRS) on Thursday 1 April 2021[1]. SIRS aims to reduce injury and harm to residents and older people accessing aged care services, by expanding the range of incidents aged care providers will need to report to the Aged Care Quality and Safety Commission (ACQSC).


20 Jul 2021

ACSA is hosting a training session on 26 August to assist aged care providers to understand the legislative requirements, maintain compliance, and support consumers, families and staff involved in serious and critical incidents.

The session includes the definition of a reportable incident and when a report must be made. It will explore how a reportable incident should be practically managed internally and externally, including the management of reporting obligations to the police, the ACQSC, and the Coroner’s Office.

Delivered by lawyer, Fleur Dewhurst, participants are guided through the requirements of the Serious Incident Response Scheme (SIRS). Fleur holds a Bachelor of Nursing and a Bachelor of Laws, with 18 years of experience providing advice to health care providers in both the aged care sector and the acute care sector.

At the end of the session, participants will be able to:

  • Identify the legislative provisions applicable to SIRS.

  • Explain the compulsory reporting obligations of SIRS, including what constitutes a reportable incident and what is not a reportable incident.

  • Identify the steps that need to be taken by staff when reporting serious incidents.

  • Explain the role of the ACQSC and the aged care service when incidents are reported.

  • Identify the steps to be taken to support consumers, families and staff who are involved in a reportable incident.

The workshop will be held on Thursday 26 August, 1.00pm - 4.00pm (AEST).