ACSA welcomes new home care report as a step towards transparency

Release date: 06 Mar 2019

A new report drawing attention to issues surrounding the provision of home care for older Australians has been welcomed by peak body, Aged & Community Services Australia (ACSA).

The report – based on interviews with consumers – joins the growing database of knowledge on home care, alongside the recently-released Accentuating the Positive (2018), which raised similar issues as well as highlighting some positive views older people have about home care.

ACSA – the peak body for not for profit aged care providers – said today’s release of the report that was commissioned by Health Minister Ken Wyatt would drive the national discussion about home care.

Ms Sparrow said the industry was aware of some areas of community concern around the provision of home care, and it was working towards continuous improvement.

“Of particular importance to both consumers and the industry is the need for greater transparency in pricing. People need to know what they are getting for their money, the kind of home care that is possible and what can be provided with government funds,” she said.

“ACSA has been very involved in working with all stakeholders to develop pricing transparency information which will be available to support consumers make informed decisions about their package.”

“In addition, with 126,000 people waiting for support, here is a need for more packages to be made available.”

“Of critical importance is the voice of consumers and their families, and reports such as this ensure that voice is heard.”

“We look forward to the Royal Commission examining home care during its next hearing on March 18 as the next step in the honest discussion the nation needs to have.”

As the peak body representing church, charitable and community-based organisations providing accommodation and care services to older people, people with a disability and their carers, ACSA can be contacted for comment on issues affecting the industry.

Areas ACSA may provide media commentary on include:  

  • Aged care reforms
  • Residential aged care
  • Home care
  • Independent and retirement living
  • Housing for older Australians
  • Palliative care
  • The aged care workforce in Australia

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