WA Care Revenue (Finance) Symposium

Connolly, WA
In person
12:00 - 12:00

We are not taking registrations for this event at this time.


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WA Care Revenue (Finance) Symposium - 3 May 2018

The Care Revenue Symposium (CareRev) is a finance conference which gives attendees the opportunity to learn from experts in the field, workshop challenges and network with peers. The CareRev Symposium is specifically targeted to CFO’s, accounts and finance or operations related personnel.

Register now as there are limited places!

Registration Options:
After selecting "who you are registering for" above, click the button "manage options" to select the registration option you want.

EARLY BIRD DISCOUNT - till 30th March
CareRev Symposium - 

Regular Price
CareRev Symposium - 
* Group Discounts Available - contact ACSA on events@acsa.asn.au

Location: Joondalup Resort, Country Club Blvd, Connolly, 6027


Time                     Session

8:00am                  Arrival Tea & Coffee - Registrations Open

8:30am                  Welcome to 2018 WA CareRev

8:50am                  Welcome by Major Sponsor

9:00am                  Innovative Financing Options to Improve Sustainable New Investment into the
                                    Aged CareSector
                              Justin Laboo, Managing Director, Catalyst Health REIT Investments

Catalyst Health REIT is partnering with Sunsuper, a major Australian Superannuation organisation, in developing new funding models to partner with Aged Care operators in the rollout of new RACFs & RVs. In this session Justin Laboo will review the sector's growth rates, shortfall in new investment, and the consequences on the sector operationally with the current challenges around funding certainty, staff retention, capex, greenfield development, historical "debt and equity” funding and system investment. Justin will reflect on where the sector is and why, and then proposes that a new model for sustainable and partnered investment can be done with Australian Superannuation.   

9:30am                  Future of Care Funding
                              Heather Engelhardt, Policy Development Officer, ACSA

10:00am                Why Big Data is a Big Deal for Finance 
                               Bruce Mullan, CEO and Founder, The Purpose Driven Group

How well are you equipped with the information you already have to boost financial performance and sustainability?  There is usually plenty of data on hand but not much thinking on how to utilise it.  This engaging big data presentation will show you the latest techniques and tools on how to link your strategy to your performance measures to drive growth, better forecasting and maintain organisational accountability.   How will you know you are on track, and build momentum for change?   Are you doing analytics or just reporting?   What should you measure, and why?   

10:30am                Morning Tea & Exhibition

11:00am                Funding of Aged Care Businesses – A Banker’s Perspective
                              Mark Offenburg, Executive Corporate Financial Services, Commonwealth Bank

Right now, we are at the fastest rate of change we have ever experienced and its only getting faster. What are the implications on finance as the Seniors Living Sector continues to be disrupted by customer expectations, technology (data) and regulatory reviews. 

11:30am                Introducing Care Services into Retirement Villages 
                              Julia McCarthy, Director, Consulative Care Options, FIPA 

James Underwood and Julia McCarthy have been heavily involved in introducing government-funded home care into retirement living environments across Australia to utilise the new, partially-de-regulated home care arrangements.
James and Julia will speak of successful but very different options, including:
Creating and operating a retirement village approved provider;
Putting in place a special relationship with an external provider; and
Bringing government-funded home care to previously unfunded supported residential services (SRSs) and serviced apartments.
Their presentation looks at specific projects they have recently worked with in Victoria, South Australia, Western Australia and Queensland.

12:00pm                Residential Aged Care Funding Reform 
                              Stephanie O'Halloran, Department of Health, Aged Care Reforms

The Department of Health will provide an update on residential aged care funding reform, including progress on the Resource Utilisation Classification Study (RUCS).  The Government is actively progressing work on long-term reform on residential care funding. The aim of this work is to develop a more stable and sustainable funding system that provides more stability and certainty for the sector and Government and better supports the delivery of quality care.  The RUCS is a landmark study which will provide a solid evidence base on what drives relative care costs in residential aged care, both at the resident level and facility level, essential to help inform Government decision making on reform options.

12:30pm                Lunch & Exhibition

1:30pm                  Mergers & Acquisitions 
                              Alison Choy Flannigan, Partner, Holman Webb Lawyers 

So you are thinking of a merger and/or acquisition – what do you need to know?

Alison will discuss:
•The aged care and retirement living sector landscape
•To merger or not to merge? – the pros, cons and other alternatives
•The due diligence process
•Deal structures
•Lessons learnt from integration.

2:00pm                  Additional Services in light of Regis - Where to next? 
                              Amber Crosthwaite, Special Counsel, Thomson Geer​
                              Arthur Koumoukelis​,  Partner, Thomson Geer​

The delivery of 'additional services' in compliance with the Aged Care Act has been accompanied by ambiguity and misunderstandings over the years.  The recent Regis case sheds some light on the direction the courts might head in this regard:  This session will consider the types of additional service models which might be adopted by providers to assist them to offer a higher standard of care and services to their residents in a way which is complaint and commercially viable.

2:30pm                  Technology and the Aged Care Industry
                               Jordan Duffy, Co-founder and Director of Strategy, Buckham and Duffy Consultants

This session will cover the pace of technology change – pricing, spread and demand/supply changes. Changes in the aged, community and care markets in Australia.
            - Technologies that should be on the radar: Current technologies maturing, ready to testing and ready to go live.
            - The operations elements needed for tech success: Running agile, bi-modal technology programs and continuous development (new approaches to commercial management of technology).
            - How to get going: Identifying business operations automations opportunities – using the data, processes and people you have and finding what you need, implementing change that brings returns.
            - Justifying tech: Business case to live platform – steps from evaluation to testing to production.

3:00pm                  Afternoon Tea & Exhibition

3:30pm                  Home Care & Residential Care, Financial Sustainability
                              Stuart Hutcheon, Managing Partner, StewartBrown

StewartBrown are market leaders in undertaking analysis of the financial performance of providers of home care and residential care (with 500+ Home Care programs and 950+ residential facilities participating in their surveys). Their understanding of the financial performance of providers, and more broadly the sector, is well respected and sought out by industry and government alike. Stuart Hutcheon, Managing Partner from StewartBrown will present an up-to-date analysis of the sector. 

4:20pm                  Closing Comments

4:30pm                  Close of Conference

Thank you to Care Revenue Major Sponsor StewartBrown


Thank you to our Sponsors

Xtra AgedCare and Xtra HomeCare provide physiotherapy and occupational therapies to residents of aged care facilities, retirement villages, and also offer services to clients within their own homes.  Xtra AgedCare also provide manual handling training, staff development courses and wellness programs for employees, as well as ACFI funding analysis’s for senior management.

Our unique approach focussed on comprehensive assessments has been pivotal in achieving optimal outcomes for the clients we service and the aged care facilities they live in. Our people have an unparalleled passion for care and achieving positive outcomes for our clients is our main focus.


Jordan Duffy, Co-founder and Director of Strategy, Buckham and Duffy Consultants

Hailing from a technology and strategy background, Jordan has led digital transformation projects in youth sports, regional healthcare, and government service delivery. Despite his young age, Jordan has established a successful technology consulting firm in Brisbane working alongside the likes of Telstra, Deloitte and Hitachi Ventara in delivering innovative solutions nationwide and abroad. 

From an organisational perspective, Jordan will provide strategies for gaining traction with technology through bimodal and agile operating practices, and universal methods of identifying business automation opportunities. He will also provide frank advice in building a robust business case for technology initiatives from evaluation through to testing and production. 

Stuart Hutcheon, Managing Partner, StewartBrown

Stuart Hutcheon is the Managing Partner of StewartBrown. He is the head of the Audit and Assurance division and also provides consulting services to a diverse client base.

Stuart is recognised nationally for his knowledge of the aged and community care sector where he has been involved since 1995 and has considerable experience with both commercial and not-for-profit organisations. Stuart is a member of Chartered Accountants Australia and New Zealand and currently acts as the Registered Company Auditor for over 50 aged and community care organisations. 


Justin Laboo, Managing Director, Catalyst Health REIT Investments

Justin Laboo has worked in the senior’s accommodation industry for nearly 15 years, most significantly leading the largest retirement operator and developer in Asia Pacific at the time, FKP’s Aveo.  His experience extends to the management of US and China markets, which owned both retirement & aged care assets. Justin oversaw operations in 3 separate states in the US and was also working with Chinese partners and 2 of the 4 largest Chinese insurance companies, on the co-investment, development and operation of integrated Aged Care Master Plan communities in Shanghai, Beijing and Nanjing. 

Justin has more than 20 years experience in general management, operations, finance and strategy, across the property, banking, construction and energy industries. Justin was the Managing Director and CEO of Affinity Education, which was an ASX listed early education service provider, that operated under the separated Operational and Property holdings model. Justin’s role as Managing Director of Catalyst Health REIT Investments is to lead both the property and funds management functions for the Trust. 

Bruce Mullan, CEO and Founder, The Purpose Driven Group

Bruce Mullan is CEO and Founder of The Purpose Driven Group - a boutique strategic business advisory firm dedicated to purpose driven organisations.  A former PWC management consultant, Bruce has provided consulting services over many years to large corporate and purpose-driven organisations in Australia, New Zealand, North America, Asia and the UK. 

To date, Bruce and the Purpose Driven team has assisted charities, community care organisations, disability care providers, aged care providers and like-minded organisations optimise their people, processes and business systems to improve performance and provide better outcomes - To make a difference. 

Heather Engelhardt is a Registered Nurse with 15 years’ experience managing residential care facilities, including in rural, regional and metropolitan locations.  Heather has a Graduate Certificate in Dementia, Bachelor of Health Science and a Diploma of Management.
She joined Aged & Community Services Australia’s member advice and policy team just over 9 months ago and is passionate about representing members’ views in the broader aged care reform environment.




Julia McCarthy, Director, Consultative Care Options (FIPA)
Julia’s expertise in aged care developed in executive management roles in both traditional not-for-profit and for-profit aged care organisations, specialising in home care, private aged care and retirement living on a national platform. 
Over the past 30 years, Julia has held senior management positions in various industries, with time operating her own accounting practice specialising in strategic business planning, particularly for new business start-up operations. Yet her passion for Australia’s elders saw her repeatedly return to care businesses seeking to provide exemplary aged care.
In the past decade, her hands-on approach to re-engineering and building new care businesses has seen Julia manage, lead and mentor teams of 300 staff, including clinical, allied health, hospitality, HR and operations, and diversify organisations’ income streams, improving profitability while strengthening the business position in a competitive growth market.
This wealth of experience and knowledge is what Julia brings to the table when working collaboratively with owners of care organisations on their strategic operational business models.  

Amber Crosthwaite is an experienced commercial lawyer with the good fortune to specialise in two sectors she is passionate about, Aged Care and Retirement Living. 
She has over 16 years experience negotiating complex commercial transactions in Australia, Asia and the UK. In particular, she has extensive experience in property development and construction across Australia, Europe and Asia and across number of different sectors (including health and education) although now she focuses only on the aged care and retirement living sectors.  Amber and her team advise on all aged care and retirement living legal matters from mergers & acquisitions, property development and outsourcing through to compliance and disputes.
Amber has a deep interest in social justice and has been a committed volunteer for many years in the homelessness and refugee/asylum seeker sectors. She is a non-executive director of St Bartholomew’s House, a well-known Western Australian not-for-profit whose mission is to assist the homeless of today to rebuild their lives through the provision of accommodation and support services (including aged care and mental health services).



For Sponsorship opportunities contact:
Jodie Pannell
Membership and Corporate Partnerships Manager 


Event Summary

03 May 2018, 7:30 AM
From $440.00 (inc GST)

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