SA/NT People & Culture Conference (PACC) & SA/NT CEO Forum

Adelaide, SA
In person
12:00 - 12:00

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The People & Culture Conference (PACC) has been designed to air and tackle key challenges facing aged and community care employers across Australia. ACSA has brought together subject matter and industry experts to delve into issues around Human Resource Management, Workforce and Industrial Relations – issues which impact on your businesses daily. We encourage anyone who has responsibility for managing the employment relationship in your organisations to attend – Team Leaders, Line Managers and Supervisors, Service Managers, Care Managers, DONs, GMs, HR and IR practitioners.


The CEO Forum is an opportunity for CEOs of aged care providers to learn from experts in the field, workshop challenges and network with peers. In particular, the CEO Forum will focus on ways CEO's can ensure their organisations' are leaders in the industry as well as how they themselves can be more innovative and effective in the leadership. This is an event aged and community care CEOs will not want to miss out on.

The PACC and the CEO Forum are part of the ACSA National Roadshow: a series of conferences which will travel to each state. All programmes have been designed to ensure that national and state issues are brought to the table and will allow attendees to network with other aged care providers within their respective states.

In 2018, ACSA will run PACC and the CEO Forum back to back on the 9 & 10 April under the theme of Leadership.
Register now as there are limited places!

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Location: Sage Hotel Adelaide, 208 South Terrace, Adelaide SA 5000


People & Culture Conference (PACC) - Monday, 9 April 2018

Time                     Session

8:00am                  Arrival Tea & Coffee - Registrations Open

8:30am                  Welcome to 2018 SA/NT PACC
                              MC - Ken Allen, Facilitator, Phuel Learning

8:40am                  Welcome to Country

8:50am                  Welcome by Major Sponsor

8:55am                  How to Solve Problems in the Workplace 
                              Anna Booth, Deputy President, Fair Work Commission

Deputy President Anna Booth will provide an overview of the Fair Work Commission’s New Approaches program along with a case study. Participants will be able to assess the potential value of New Approaches to their own circumstances and hear directly from employer and union parties to a New Approaches file.

9:30am                  Panel: Interest Based Negotiations
                              Anna Booth, Deputy President, Fair Work Commission​
                              Chris Westacott, Employer Rep, Realise Performance and Employer Bargaining                                                                                     Representative for San Carlo

10:00am                Morning Tea & Exhibition

10:30am                Innovative Ways to Educate your Staff
                              Nicole White, Managing Director and Learning Specialist, The ID Crowd

Often digital learning initiatives have a focus on content rather than the audience, their environment, and their prior experience and knowledge. This session will provide some practical tips to leverage technology in a way that ensures your learning hits the mark, makes an impact and increases workplace confidence. 

11:45am                A Workforce Vision for Aged Care
                              Helen Grinbergs, Assistant Secretary, Ageing and Sector Support,
                                                       Department of Health

12:45pm                Lunch & Exhibition

1:30pm                RRR Workforce Challenges & Opportunities
                              Sally Morris, Workforce Strategist, Workforce Innovation Network

This session will focus on the workforce challenges and opportunities that are affecting and assisting the aged care workforce in regional and remote areas.

We will explore attraction and retention initiatives, along with sharing success stories and will provide you with some practical workforce solutions to take back to the workplace.

2:45pm                  Afternoon Tea & Exhibition

3:15pm                  Managing your Motivation
                              Ken Allen, Facilitator, Phuel Learning

This session explores how individuals can manage their emotional state more effectively and, by doing so, have greater control over their mindset, behaviour and results.  Designed to create impact, this experiential session will allow people to explore what it is they do when they are performing at their best.

4:20pm                  Closing Comments

4:30pm                  Close of Conference


CEO Forum - Tuesday, 10 April 2018

Time                     Session

7:30am                  CEO Breakfast Commences

8:30am                  Arrival Tea & Coffee - Registrations Open for CEO Forum

8:45am                  CEO Breakfast Concludes

9:00am                  Welcome to 2018 SA/NT CEO Forum
                              MC – Caryn Walsh, Managing Director, Pure Magic International Business                                                                             Solutions

9:15am                  Insights into the Aged Care Leadership
                              Trevor Lovelle, Executive Director WA, SA/NT, National Membership & Corporate                                                                  Partnerships, ACSA

Trevor Lovelle will share his insights into leadership in aged care and ACSA's leadership role for the industry. In particular, Trevor will discuss:
     - initiatives to support leadership capabilities such as the Australian Aged Care Leadership Capability Framework
     - the specific aged care challenges confronting effective leadership in the industry
     - his experiences as a leader in the aged care industry

9:45am                  Creating Capable Leaders in Aged Care 
                              Ashley Cooper, Managing Director, Fullarton Lutheran Homes 
                              Simon Newbold, CEO, Barossa Village
                              Trevor Lovelle, Executive Director WA, SA/NT, National Membership & Corporate                                                                   Partnerships, ACSA

A panel of leaders from the aged care industry will share their experiences and thoughts on:
    - how to be a capable leader
    - leading your organisation through challenges
    - how to ensure your organisation is an industry leader

10:30am                Morning Tea & Exhibition

11:00am                Workshop: The Modern CEO - Building Leadership through Evidence & Innovation.
                              Dr Drew Dwyer, Consultant Gerontologist, Frontline Care Solutions

The "new" aged and community care services industry demands highly espoused and visible leaders within and throughout the business. To be ahead of the game and to be a confident CEO in this contemporary care market, it will take the focused effort and skill in creating innovative leadership models that hold value to the stakeholders and fulfil the needs of the workforce. Understanding the construction of leadership modelling underpins the platform that builds leadership in the workforce. Take this time with Dr Drew to build the scaffolding to create your own brand of great leadership in care.

12:30pm                Lunch & Exhibition

1:15pm                  Aged Care Today – Tactical Responses to Changing Gears in the Fast Lane
                              Caryn Walsh, Managing Director, Pure Magic International Business                                                                      Solutions

In this insightful and interactive workshop, psychologist, international leadership and team development specialist Caryn Walsh (who has been working in the aged care sector for more than 2 decades) will take you through some tactical responses to life in the ‘fast lane traffic’ of aged care today, outlining some of the issues we face. She will introduce refreshing ways to lead well and to take your Companies forward, knowing that if you are committed to paying attention to critical issues and the finer details, the future looks bright and refreshed.

So, buckle up, get behind the wheel and let’s change gears to move our Aged Care Organisation’s into the fast lane.

2:45pm                  Closing Comments

3:00pm                  Close of CEO Forum


Thank you to our PACC & CEO Major Sponsor HESTA

Thank you to our Lanyard Sponsor CBB

Thank you to our Sponsors

For Sponsorship opportunities at PACC and the CEO Forum contact:
Jodie Pannell
Membership and Corporate Partnerships Manager


Event Summary

09 Apr 2018, 12:00 AM TO 10 Apr 2018, 12:00 AM

Adelaide, SA 5000
From $70.00 (inc GST)

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ACSA Contact


Anna Booth

Nicole White

Sally Morris

Caryn Walsh

Dr Drew Dwyer

Ken Allen

Trevor Lovelle