Our people

Patricia Sparrow


Pat Sparrow is a social policy leader and innovator with expertise in stakeholder engagement and management. She has specific and detailed expertise in ageing policy and aged care, having worked as, and with, a diverse range of stakeholders including consumers, service providers, workforce, health professionals, corporate organisations and Government. This unique ‘360 degree’ perspective ensures that Pat’s leadership approach is strategic and nuanced, inclusive and collaborative. No one is better placed to represent ACSA and its members as once-in-a-generation reforms of aged care take place.

Mal Larsen

Executive Director, Government & Public Affairs

Mal is an experienced Senior Manager with extensive advocacy, communication, public affairs and policy experience accumulated over 29 years working in NGOs and Government.  He has worked in a diverse number of sectors- most recently leading Government and Public Affairs at the Australasian Railway Association, and the Australian Maritime Safety Authority, preceded by stints as a Ministerial adviser and senior Policy roles in both Commonwealth and NSW Governments in Transport, Education and Industrial relations. Prior to that Mal was an official of the CPSU for eleven years.

Mal leads ACSA's advocacy and corporate communications, and looks forward to supporting ACSA into its next era of advocacy through the Royal Commission reforms, to ensure Australia leads the world in providing high quality services to older people.

Trevor Lovelle

Executive Director Operations & Corporate Services

Trevor’s experience in policy development, strategic planning, commercial acumen and stakeholder relations have been developed in a career that has spanned over 25 years. He entered the complex world of aged care at the end of 2013, at a time of significant change, and is enjoying the challenge of providing industry solutions for the unique issues faced by our members in delivering aged care to older Australians.

Trevor holds a Master of Business Administration (MBA), a Bachelor of Business (BBus) and a Graduate Diploma from the Australian Institute of Company Directors (GAICD).


Carmen Izurieta

Executive Director - Membership & Services

Carmen has over 15 years’ experience in governance and membership organisation operations gained through senior roles at the Australian Institute of Company Directors, the Australian Dental Association and the Global Governance Initiative which she co-founded in 2017; a start-up that bridges the gap between governance theory and execution.

Carmen’s focus is to ensure ACSA members receive quality support and information in their leadership and stewardship of the Aged Care community.

e-Tools Software

National Standard for Resident Agreements
Industry Standard Home Care Agreements
RAD/Bond Register