About us

Our Vision 

Aged & Community Services Australia – A strong industry delivering the services Australians want.

Our Mission 

To advocate for, and support, our not for profit members to continue to provide high quality services valued by older people.


Aged and Community Services Australia is at the forefront, representing and supporting members to achieve excellence in providing quality and affordable housing, home care and residential services to older Australians.

We provide our members with support and services in the areas of legislative compliance, policy advice, work health and safety, employee relations, aged care legislative review, training and personal development.

Click here to download our 'About Us' flyer.


Our strategic objectives are to:


BE the leader.

  • Provide sector leadership
  • Develop strategic policy
  • Lead and respond to the reform agenda
  • Own an information base (data and evidence)
  • Advocate for the sector/industry

BE there for our members.

  • Understand member needs
  • Provide for Regional, Rural and Remote
  • Develop the sector’s workforce
  • Improve the image of the sector/industry

BE the connection.

  • Government
  • Consumers
  • Workers
  • Peak bodies within and outside the sector
  • Between members

BE effective.

  • Provide leadership at all levels within ACSA
  • Lead by example for our sector/industry
  • Enhance ACSA’s service offering
    • Provide policy support
    • Generate opportunity for members
    • Support high-quality business practice
    • Assist in responding to changes in the market


Click here to view ACSA's Strategic Directions 2016-19

Click here to view ACSA's Operational Plan 2017-18